3. Common Questions
Why do I receive an error message while trying to save the disk image or restore it?
While saving or restoring I receive an error message saying "Error writing physical sector"?
- You attempted to run the software from Windows 95/98/ME "MS-DOS Prompt" console
- Hard Disk Drive is physically damaged (i.e. has bad clusters)
- DO NOT try to run the software from under Windows Operating System! Boot your computer in "Command Prompt" mode (press [F8] when Windows 95/98 boots) or boot from the floppy disk. See section OPERATING PROCEDURE about running the application.
- If your HDD/SSD is physically damaged, it's better to copy all important data from there and use another Hard Disk Drive or you are at risk of loosing your data.